At Always TLC Pet Sitting, accessible from alwaystlcpetsitting.com, the privacy of our visitors and clients is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your personal data.

1. Information We Collect

We collect information to provide better services to all our clients. The types of information we collect include:

Direct Information

When contacting us by phone, text (SMS), email, or scheduling a Meet & Greet, you may voluntarily provide:

Full name & contact details
Phone number & email address
Physical address or service area
Pet routines, medical needs & vet info

Analytics Data

When visiting our website, non-personal usage data is automatically collected via Google Analytics:

Browser type & operating system
Pages visited & duration of stay
Referring website sources
Anonymized IP addresses

2. How We Use Your Information

We use the information we collect for operational and customer service purposes:

Service Delivery Scheduling and conducting pet sitting, dog walking, and Meet & Greets.

Client Communication Responding to inquiries, phone calls, texts, or emails.

Pet Care Updates Providing updates and photos during scheduled visits.

Site Optimization Improving website performance and user experience.

3. Disclosure of Information

We respect your privacy. We do not sell, rent, trade, or share your personal information or phone numbers with third parties for marketing purposes.

Your information is shared only under strict operational exceptions:

Service Providers: Software partners helping manage scheduling and hosting.
Veterinary Emergencies: Pet health history shared with emergency vet clinics if needed during care.
Legal Obligations: Compliance with legal regulations, court orders, or law enforcement.

4. Cookies & Analytics

Our website uses Google Analytics 4 (GA4) which utilizes cookies—small text files stored on your browser—to analyze traffic patterns. You can set your browser to disable cookies without affecting your ability to contact us or browse our website.

5. Your Privacy Rights

You may request to access, update, or correct your personal contact details at any time. Furthermore, you can opt out of receiving promotional SMS messages or communications by replying "STOP" or contacting us directly.

TLC

Questions & Contact

If you have questions regarding this Privacy Policy or your personal information, please feel free to reach out:

916-947-PETZ (7389) info@alwaystlcpetsitting.com

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